1. Who We Are
Dogwood Woven Co ("we," "us," or "our") is a small, faith-driven handcraft studio. Our website is located at dogwoodwovenco.com. We make hand-beaded jewelry and faith-inspired goods with intention and care.
If you have any questions about this Privacy Policy, you can contact us through our Contact page.
2. What Information We Collect
We only collect the information you voluntarily give us. This includes:
- Order information — your name, email address, shipping address, and payment details when you place an order. Payment details are processed securely by Stripe and are never stored on our servers.
- Contact form submissions — your name, email address, and any message you send us.
- Newsletter signups — your first name and email address if you choose to join our mailing list.
- Account information — if you sign in with Google, we receive your name and email address from Google.
We do not collect sensitive personal information such as financial records, health data, or government ID numbers.
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmation and shipping updates
- Respond to your messages and inquiries
- Send our newsletter (only if you opted in)
- Improve our website and product offerings
We will never sell, rent, or share your personal information with third parties for their own marketing purposes.
4. Cookies and Tracking
Our website uses minimal cookies to keep your shopping cart working between visits. We do not use advertising cookies or cross-site tracking cookies.
If we add analytics in the future, we will update this policy accordingly.
5. Third-Party Services
We use the following trusted third-party services:
- Stripe — for secure payment processing. Stripe's privacy policy is available at stripe.com/privacy.
- Google OAuth — for optional account sign-in. Google's privacy policy is available at policies.google.com/privacy.
- Shippo — for shipping label generation and tracking.
Each of these services has its own privacy policy and we encourage you to review them.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Order records are kept for a minimum of 7 years for tax and accounting purposes.
If you would like us to delete your data, please contact us and we will comply within a reasonable timeframe.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Unsubscribe from our newsletter at any time
To exercise any of these rights, please reach out through our Contact page.
8. Children's Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us and we will promptly delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
Questions? Reach out anytime through our Contact page — we're a small studio and we read every message.